If your browser or device is having any trouble displaying our Poker Game, you will find help here. The page below is divided into four sections:
- What are the two versions of the Poker Game?
- How can I tell which version I'm using?
- How do I use the Adobe Flash Player on my Windows PC or Mac?
- What devices and browsers support the Universal Game?
AS OF JUNE 2018, The Adobe Flash version of our poker game is "deprecated". This means that the Flash version will still be available for some time, however, new features and bug fixes are not being made to this version. In 2019, most modern browsers will be eliminating Flash entirely, at which point the Flash version will be obsolete.
Desktop and Laptop users will soon begin to experience the Universal Version by default (currently, the Flash version loads if the browser supports it).
What are the two versions of the Poker Game? ^Top
There are currently two versions of our poker game available. Both have the same features, although as of June 2018, new features are only being added to the Univeral Game. Read more about this below.
|FLASH GAME||This version works on Windows PC and Mac computers, both laptops and desktops. It requires that your internet browser has the Adobe Flash Player plug-in.|
|UNIVERSAL GAME||This version works on mobile devices. You may also see this version on your laptop or desktop computer, if Adobe Flash is blocked or not installed.|
|Our Flash Game works on desktop and laptop computers, has been in development for nearly 10 years, and will give you an outstanding user experience in any browser that supports the Adobe Flash plugin. Unfortunately, most modern browsers are beginning to block Flash, and will eliminate it entirely in 2019. We are therefore transitioning all customers to our Universal Game, which does not require Flash.|
|For the Universal Game, we are currently focusing on desktops, laptops, and tablets, and not offering support on phones. However, many users have reported a good experience with the universal game on larger phones, such as the iPhone 6 and newer.|
How can I tell which version I'm using? ^Top
When you're using the Universal Game, there will be a Version Info button that takes you to a screen similar to this one:
Otherwise, you are using the Flash Game.
How do I use the Adobe Flash Player on my Windows PC or Mac? ^Top
Note: These instructions may be outdated. We are currently working to move all APT customers to the Universal version, since Flash will be disabled in most browsers by 2019.
On your Windows PC or Mac computer, many of our users still prefer the Adobe Flash version of our poker game. The link below is the best place to start, to ensure you have the Flash Player enabled in your browser:
(See below for additional instructions for the Microsoft Edge Browser)
Please note that Adobe Flash does not work on most mobile devices . You will automatically see our Universal Game from your mobile device, except in rare cases such as when you are using a custom browser that supports Flash, e.g. the Photon browser.
If Flash is installed, but you are seeing the Universal Game, this usually means your browser is blocking Flash. Sometimes the browser will display a message asking you to confirm you want to use Flash. For example, here's how it looks on Firefox:
Here's how it looks on Safari for Mac:
If you're still having trouble, you can check this pages below for support on specific browsers:
What devices and browsers support the Universal Game? ^Top
Our Universal Game works well on a wide variety of platforms. However, due to the 100s of different devices and system configurations available today, we are currently only offering technical support on those listed below.
Laptops and Desktops (Windows and Mac)
When using the Universal Game on your laptop or desktop, we only offer tech support for Windows 7 or later, and Mac OS X 10.10 or later.
On Mac, support is limited to the latest version of the Safari browser, and Chrome.
On Windows, we support:
- Chrome: Version 63 and beyond.
- Firefox: Version 57 and beyond.
- Microsoft Edge: Supported on Windows 10.
Support is offered for iPad and (newer) Android tablets, when using the following browsers. Tech support is currently not offered for phones, however, many users have reported a good experience on larger phones, such as the iPhone 6 and newer.
- Chrome: Version 63 and beyond.
- Safari: The latest version is supported on iPad.
- Default Android Browser: Most Android tablets come with a default browser. There are many variants but we will attempt to support them as best as possible.